JOSHUA SAMUEL ESSON

Experienced Professional | Public Relations & Operations Specialist
Doma, NG.

About

Proactive professional with a strong foundation in public relations, communication, and organizational management, seeking to leverage a proven ability to adapt quickly and maintain high standards in a dynamic role. Eager to contribute excellent interpersonal skills and a commitment to continuous learning to drive team success and organizational objectives.

Work

Lapo Micro Finance Bank Nigeria Ltd
|

DES II

Doma, Nasarawa State, Nigeria

Summary

Managed customer onboarding and financial operations, ensuring efficient service delivery and account management at Lapo Micro Finance Bank Nigeria Ltd.

Highlights

Streamlined customer onboarding processes, facilitating the creation and management of diverse accounts including Savings, Loan, and 'My pikin & I' accounts.

Efficiently processed bank charges and managed customer withdrawals, ensuring accuracy and compliance with financial regulations.

Applied strong public relations and communication skills to resolve customer inquiries and build positive client relationships, enhancing service satisfaction.

Demonstrated high adaptability and commitment to standards in a fast-paced financial environment, contributing to operational efficiency.

Government Girls Science School Doma
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A class Teacher

Doma, Nasarawa State, Nigeria

Summary

Delivered engaging classroom instruction and managed student development as a Class Teacher at Government Girls Science School Doma.

Highlights

Developed and implemented lesson plans for diverse subjects, fostering an engaging learning environment for students.

Utilized strong communication skills to facilitate student comprehension and manage classroom dynamics effectively.

Mentored and guided students, contributing to their academic progress and personal development.

Managed classroom operations with little supervision, demonstrating organizational skills and commitment to educational standards.

Volunteer

Nation Youth Service Corps with College of Education Agbor Delta State
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Corps Member

Agbor, Delta State, Nigeria

Summary

Served as a Corps Member, contributing to community development initiatives and educational support programs through the National Youth Service Corps.

Highlights

Participated in community development projects, applying strong communication and public relations skills to engage local stakeholders.

Supported educational programs at the College of Education Agbor, contributing to student learning and administrative tasks.

Demonstrated adaptability and commitment in diverse service environments, working effectively with minimal supervision.

Collaborated with peers and local authorities to achieve program objectives, showcasing teamwork and organizational abilities.

Education

Nasarawa State University, Keffi
Keffi, Nasarawa State, Nigeria

B.Sc

Psychology

Languages

English
Eggon
Alago
Hausa

Certificates

Basic skill acquisition and vocation training Program in Nigeria on New media/E-Business

Skills

Customer Onboarding

Account Creation, Savings Accounts, Loan Accounts, My pikin & I Account, Bank Charges Management, Withdrawal Processing.

Hardware and Software Proficiency

Microsoft Word, Microsoft Excel.

Personal Strengths

Public Relations, Communication Skills, Organizational Skills, Adaptability, Learning Agility, High Standards, Teamwork, Problem-Solving.